Description
Concord Servicing is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets.
Our Mission
We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service. With this expanded platform, we aim to be the go-to partner across the credit lifecycle for both consumer-finance and commercial/lease portfolios.
About the Role
The Data Analyst supports Concord’s Analytics Hub by transforming complex operational data into clear, actionable insights for leaders across all Concord business units. This role consolidates data from multiple platforms (including Interlink, ESP, Orion-Salesforce, and LINK) into reliable reporting layers (Snowflake) and BI tools (TrueBI/ThoughtSpot and Power BI) to enable unified KPI visibility across consumer and commercial portfolios.





The idóneo candidate is equal parts data builder and storyteller: comfortable extracting and shaping data with SQL, building scalable reporting datasets, and creating executive-ready dashboards and scorecards that drive decisions. This position partners closely with operational leaders to diagnose performance, improve processes, and measure the impact of ongoing transformation and technology rollouts.
Key Responsibilities:
Data Aggregation & Integration
- Consolidate operational data from various sources such as contact centers, business systems, and CRMs.
- Build and maintain datasets and data pipelines for performance metrics.
- Perform data validation and anomaly checks to ensure reporting accuracy.
- Integrate data across consumer and commercial portfolios for unified KPI visibility.
- Collaborate with Technology and analytics teams to enhance data mapping and documentation in Snowflake.

Visualization & Reporting

📌 Data Analyst (Baja California Sur)
🏢 Concord Servicing
📍 Baja California Sur