Join our dynamic team and become a key player in our SwiftRe operations We're looking for a detail-oriented professional who thrives in a collaborative environment and is passionate about delivering exceptional client experiences through operational excellence.

About the Role

As an Operations Expert for the SwiftRe platform, you'll play a crucial role in managing our efficient web-based platform that provides mid-market and facultative business to our clients. You'll handle a client portfolio with detailed operational focus, steer parameters from post-bind experience, and contribute to process and system development.

Key Responsibilities

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Be a role model in your expertise area and deliver outstanding performance consistently

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Manage core portfolio comprising Single Fac risks via SwiftRe Platform and Fac Facilities via Fac Portal

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Drive automation to support business growth and deliver differentiated experiences to our clients

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Analyze data with keen attention to detail to inform decision-making

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Oversee end-to-end processes including monitoring outstanding statements,



managing cash flow, and creating client delight

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Ensure data quality by confirming clients submit timely and quality data as per contractual agreements

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Support clients in administering contracts and processing statements on the SwiftRe portal when needed

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Coordinate technical and financial accounting issues across diverse market accounting teams

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Provide administration support regarding tools, processes, and record management

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Train clients regularly to update their knowledge on SwiftRe's accounting and payment processes

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Collaborate with internal cross-functional and Underwriting teams

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Identify opportunities for simplification and support process improvements

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Participate in User Acceptance Testing and reporting

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Execute Operations strategy aligned with Data Quality, Governance, and Risk Management requirements

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Support general automation and client differentiation in

📌 SwiftRe Operations Specialist I 1 (México)
🏢 Swiss Re
📍 México