T&E Service Associate (Isla Guadalupe)

T&E Service Associate (Isla Guadalupe)

03 ago
|
Xylem
|
Isla Guadalupe

03 ago

Xylem

Isla Guadalupe

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The T&E; Service Associate/Analyst will be responsible for providing exceptional support for our card and Expense (T&E;) customers, focusing on expense, our corporate card program, and reporting functionalities. The adecuado candidate should possess excellent analytical, communication, and problem-solving skills, along with a strong customer service mindset. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.
CORE RESPONSIBILITIES: To perform the job successfully,



an individual must be able to perform each essential duty satisfactorily.
Expense Support:

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- Serve as the primary point of contact for all user inquiries and issues related to expense system.
- Provide end-user support by troubleshooting and resolving system-related problems, such as login issues, expense report errors, system configurations, and workflow approval processes.
- Assist users in navigating the expense platform and guide them on best practices for expense management and reimbursement.
- Collaborate with expense platform administrators and IT teams to resolve complex technical issues and implement system enhancements or updates.
- Audit out of compliance expense reports in accordance with company policy.

Corporate Card Program Support:

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- Manage the administration and user support for our corporate card program, ensuring timely card issuance, activation, and cancellation as per company

📌 T&E Service Associate (Isla Guadalupe)
🏢 Xylem
📍 Isla Guadalupe

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