Agent Call Center (Santiago de Querétaro)

Agent Call Center (Santiago de Querétaro)

03 ago
|
Charger Logistics
|
Santiago de Querétaro

03 ago

Charger Logistics

Santiago de Querétaro

Description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding. This position will work in a dynamic environment and will collaborate closely with the Security department.
English fluency is a must
Afternoon shift 3:00 pm - 11:00 pm Saturday day off, alternate Sunday

Responsibilities
- Remotely monitor security cameras for suspicious or unusual activity
- Coordinate with internal departments in case of emergency or an accident
- Dispatch emergency calls to respond to video triggered incidents/situations
- Ensure the security of trucks




- Responsible for providing accident reports or video screen to Safety team in case of any accident
- Maintain familiarity with Workplace Policy and other office rules and regulations.
- Watch for any suspicious activity and disturbances. Assess danger and calls for assistance if necessary.
- Intervene to halt or prevent disturbances or other incidents and diffuse threatening or confrontational situations, if any.
- Assist in carrying out Emergency Response Plans in the event of an presente crisis.
- Electronically maintain accurate and complete security records
- Ask for proper and valid identification to everyone arriving to the yards, maintaining communication with them until situation is resolved
- Look for efficient resolution in the shortest time
- Keep our yards safe

Requirements
- English is a must
- +4 years experience as monitorist, security supervisor or similar
- Bachelor’s degree is preferred
- Team player
- Fast learning: Computer/ tech sav

📌 Agent Call Center (Santiago de Querétaro)
🏢 Charger Logistics
📍 Santiago de Querétaro

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