**Capgemini**
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.
Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
**Your Role**
**Your Profile**
- Insurance background (Policy focus): Policy administration experience preferred.
- Process understanding: Able to dig into complex and ambiguous processes and work through them without losing momentum.
- Process mapping.
Able to document current state processes, identify gaps and define future state.
Translate clear, actionable models for both business and technical audiences.
- Process design: Able to build out workflows end to end, turning business needs into clear and workable processes.
- Scope creep resilience: Comfortable when new items surface.
Does not need a clean or stable scope to be effective.
- Jira proficiency: Independently triages, organizes and maintains tickets without being directed.
- Organizational skills: Manages multiple competing priorities and moving parts simultaneously with strong attention to detail.
- Communication: Translates complexity and volume into clear, prioritized verbal and written updates that allow the Program Manager to make informed decisions quickly.
- Proactive mindset: Spots gaps, raises flags early and keeps things moving without waiting to be told.
- Adaptability: Shifts between coordination and analysis depending on what is needed day to day.
- Stakeholder engagement: Builds relationships across business and technology, asks questions, and follows up independently.
- Documentation:



Produces structured and accurate meeting notes, action logs, and status summaries as a formal record of progress and decisions.
- Core BA Skills** *(required but may not be heavily used at the start)*
- Requirements elicitation, impact assessment, process analysis, user story development, functional documentation, Agile delivery.
**What you'll love**
**Empowered Careers with Purpose**:Work on meaningful projects that use technology to solve real-world challenges.
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**Growth and Learning at Every Step**:Access continuous learning through internal academies, certifications and mentorship.
**Own your growth**:Open access to digital learning platforms
**About Capgemini**
**Capgemini (Footer)**
Capgemini is an AI-powered integral business and technology transformation partner, delivering tangible business value.
We imagine the future of organizations and make it real with AI, technology and people.
With our strong heritage of nearly 60 years, we are a responsible and diverse group of
over 420,000 team members in more than 50 countries.
We deliver end-toend services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.
and will be considered based on merit against the job and/or experience for the position.
- The role of a digital analyst involves analyzing and interpreting data from digital platforms to gain insights into user behavior, optimize performance, and inform data-driven decision-making
**Job Description - Grade Specific**:
- Responsible for pre campaign analysis, understanding key customer journeys and segments across digital channels to provide recommendations on how to personalize and optimize cross channel strategy to improve customer engagement and drive sales.

📌 Business Analyst (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes