Direct message the job poster from Syntax MéxicoWe are looking for a proactive and highly organizedOperations Lead-GSESto provide critical operational support to the GSES team.You will be a central resource in coordinating contract-related workflows and ensuring smooth execution of processes across the contractor lifecycleThe Ops Lead - GSES is expected to master the team's business processes, proactively identify and resolve issues, and escalate roadblocks when necessary to maintain efficiency and compliance.You will be building strong relationships with our internal clients (Project Delivery Teams, Account Executives, Resourcing and Finance Operations teams).
This is a pivotal support role that requires attention to detail, strong collaboration skills, and a solution-oriented mindset.Key Responsibilities:Provide day-to-day operational and administrative support to Contract Administrators, the Contractor Coordinators, and the RecruitersAct as a key liaison between multiple internal teams (Project Delivery, Resourcing, Legal, Finance) to ensure contract-related workflows are completed accurately and on time.Assign the new Contractor Recruitment Requests to the recruitersSupport the Global External Services VP with reporting, and process monitoring as needed.Master the business processes and systems used by the contractor management team; ensure adherence to policies, timelines, and quality standards.Monitor contractor onboarding/offboarding activities and support all related documentation and coordination.Provide support to track contract status, key dates, deliverables, and compliance milestones across systems and dashboards.Identify and remove operational roadblocks to keep contract processes running smoothly.Proactively escalate issues, delays, or risks to the appropriate stakeholders, including senior leadership,



when necessary.Assist in refining and improving internal procedures, workflows, and tools to drive efficiency and consistency.Support the preparation of audits, compliance documentation, and regular reporting.Although it is a senior role, it is expected that the Senior Contract Coordinator will also prepare contract, do onboarding/offboarding, create the contractors' profiles, etc, when neededWork hand in hand with General HR Operations team to ensure onboarding and offboarding data compliance is maintainedWork in capacity of an advisor to internal stakeholders on recruitment and contract topicsParticipate and prepare for global projects around system efficiencies and implementationsQualifications:Bachelor's degree or equivalent work experience in Business Administration, Legal Studies, Human Resources, or related field.5+ years of experience in contract coordination, professional services operations, or related administrative support roles, preferably in a Recruitment or an agencyDeep understanding of the full contract recruitment lifecycle, including sourcing, onboarding, performance management, and offboarding.Proven ability to work with cross-functional teams and support senior leadership.Proficient in Microsoft Office (Excel, Word, Outlook); experience with contract or vendor management tools a plus.Bilingual is a plus (french and english,



but english)You are a self-starter with strong problem-solving skills and a continuous improvement mindset.You are highly dependable with a proactive, "can-do" attitude.You have strong communication skills with the ability to communicate clearly with stakeholders at all levelsYou have the ability to troubleshoot issues, manage competing priorities, and maintain process continuityYou are comfortable working in a fast-paced, remote-first environment.You are an amazing team player; you like to share his/her knowledge and experienceYou have excellent organizational skills, and you pay attention to detailYou are discreet and trustworthy in handling sensitive or confidential information.You are hands-on with dealing of day-to-day tasks across the teamSeniority levelSeniority level Mid-Senior levelEmployment typeEmployment type Full-timeJob functionJob function Legal and AdministrativeIndustries IT Services and IT ConsultingReferrals increase your chances of interviewing at Syntax México by 2xGet notified about new Operational Specialist jobs inMexico.Mexico City Metropolitan Area $12,******-$16,******** weeks agoVirtual Assistant (Fully Remote, Full-Time, Part-Time, Contract)Mexico City Metropolitan Area 1 month agoMexico City Metropolitan Area $******-$******** hours agoPayment Operations Associate, Formatting & Investigations (Payouts)Operations and Support Specialist Level 2Client Operations & Support Team Lead (Mexico City)Mexico City Metropolitan Area 3 weeks agoMexico City Metropolitan Area $12,******-$16,********* hours agoMexico City Metropolitan Area $******-$******** month agoHealthcare Finance Operations SpecialistAssociate II, TMF Operations - Mexico - RemoteMexico City Metropolitan Area $12,******-$16,******** weeks agoWe're unlocking community knowledge in a new way.Experts add insights directly into each article, started with the help of AI.

📌 Operations Lead (Contracts) (Xico)
🏢 Syntax México
📍 Xico