As an early member of our operations team, you'll be accountable for driving revenue by ensuring that Scale AI meets customer commitments in a timely manner while maintaining the highest quality standards.You will manage our supply operation funnel by building and running solutions, tools, and processes by working with a cross-functional team including Customer Operations, Product Operations, Product Managers, and many others.You will be solving problems no one has solved before, and you will need to be relentless in driving stellar results, running pilots, tests, and experiments.You'll come up with creative solutions to bottlenecks.The blend of operations and ownership of our most important outcomes make this a unique and exciting role at the heart of Scale's daily operations.The adecuado candidate is scrappy, analytical, empathetic, outcome focused, and above all someone who drives and inspires results.Please note this is a contractor role with a fixed rate salary of$11,400 USD annually.You will:Build and drive some of our most critical operational processesOwn the day-to-day delivery of customer commitmentsCreate an effective feedback loop between the front line, product, strategy,



and customersCollaborate with stakeholders to improve processes for new and existing customersIdeally you'd have:Advanced English skillsAt least three months of industry experience in an operational role and/or a top-tier consulting firmAn undergraduate degree with an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree in Engineering, Economics, or BusinessAn action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver resultsAnalytical, planning, and process improvement capabilityNice to have:Experience with reading SQL, or have demonstrated analytical skillsWe collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates.We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws.Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.Please see our privacy policy for additional information.

📌 Operations Specialist Operations Mexico City, Mx (Xico)
🏢 Scale Ai
📍 Xico