**Summary**:To handle and coordinate all administrative P&O; Services processes related to the exit of employees (voluntary and involuntary exit), principles and guidelines for a small client groupHybridLocation: México, CDMX**About the Role**:**Key Responsibilities**:- Provide administrative support to the implementation of processes and standards for all People & Organization (HR) Services aspects (e.g. services, processes, continuous improvement) and follow up inquiries on problems and requests from customers/users for the termination process.
- Attend to standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts related to termination process.
- Perform user administration tasks (e.g. access management) -Assist in tracking service requests and troubleshoots - support the analysis of error messages and questions.
- Perform administrative tasks to facilitate the delivery and presentation of key data to supervisors.
- Prepare reports on the evaluation of services and processes.
- Provide assistance to People & Organization (HR) Services projects at country or BU level.




**Essential Requirements**:- Work Experience: Minimum of one year in HR roles within a share services environment- Skills: Optimizing Customer value by co-creating and developing compelling.Managing diversity.Problem solving, Proactive thinking, Customer focused solutions, Collaboration, Curiosity, Customer Care, Data Privacy, Learning agility.
- Languages**: Fluent in Spanish and English.
**Commitment to Diversity & Inclusion**:- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._**Why consider Novartis?
**DivisionPeople & OrganizationBusiness UnitUniversal Hierarchy NodeLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaHuman ResourcesJob TypeFull timeEmployment TypeRegularShift WorkNo**Accessibility and accommodation**:Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

📌 Hr Specialist (Exit Of Employees) Temporary Role 12 Months (Xico)
🏢 Novartis
📍 Xico