03 ago
|
PVH (Tommy Hilfiger/Calvin Klein)
|
Xico
03 ago
PVH (Tommy Hilfiger/Calvin Klein)
Xico
Helpshift is seeking an AI Ops Quality Manager to own the QA discipline across live Care AI deployments.You will design and maintain quality standards, monitor agent performance, and translate findings into actionable improvements that protect client tone and player experience.You will collaborate with cross-functional teams to define audit cadences, scorecards, and governance practices, ensuring safe and high-quality AI interactions at scale.
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📌 Ai Ops Quality Lead For Care Ai (Xico)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Xico