Oportun is seeking an IT Service Desk Agent to be the first point of contact for internal users needing technical support.You will troubleshoot Tier 1 issues across hardware, software, and network, logging incidents in ServiceNow and coordinating with Tier 2/3 teams for timely resolutions.Role requires 1–3 years in IT support, strong customer service, and bilingual English/Spanish communication.You will handle rotating shifts and contribute to IT service excellence in a fast-paced environment.
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📌 Bilingual It Service Desk Agent - 1St Line Support (León)
🏢 Oportun
📍 León
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