**Key Responsibilities**:
- Design, deploy, and manage MacOS environments, ensuring high availability and performance.
- Collaborate with cross-functional teams to implement and maintain MacOS policies and procedures.
- Troubleshoot and resolve issues related to MacOS platforms and software packages.
- Monitor and optimize MacOS infrastructure, including resource allocation, capacity planning, and performance tuning.
- Implement and maintain security protocols and compliance standards for MacOS environments.
- Develop and maintain documentation for MacOS configurations, processes, and procedures.
- Provide training and support to end-users and IT staff on MacOS technologies and best practices.
**Qualifications**:
- Bachelor's degree in information technology, Computer Science, or a related field or equivalent experience.
- 3-5 years of experience in managing and supporting MacOS environments.




- Expertise in MacOS software packaging and deployment tools.
- Strong knowledge of MacOS operating systems and related technologies.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Fluent in English (must)
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., Apple Certified Support Professional, Apple Certified Technical Coordinator) are a plus.
**Preferred Skills**:
- Experience with scripting languages (e.g., Bash, Python) for automation tasks.
- Knowledge of mobile device management (MDM) solutions (Microsoft Intune, JAMF / Casper).
- Understanding of network fundamentals and troubleshooting.

📌 Macos Platform Engineer (San Pedro Garza García)
🏢 Johnson Controls
📍 San Pedro Garza García