Gather and analyze business requirements from stakeholders
Translate business requirements into functional requirements and user stories
Develop and maintain documentation, including personas, process diagrams, use cases, and functional specifications
Provide guidance and support to development teams during the implementation phase
Support quality assurance testing to ensure that systems meet business requirements
Conduct user acceptance testing and provide training to end-users (when applicable and the extent defined in the SOW)
Experience with Commerce Cloud B2B on Lightning
Thorough understanding of Salesforce APIs and integration patterns
Understanding of Salesforce limits and best practices to avoid scalability issues for enterprise as well as small to medium business usage
Extensive experience with Salesforce declarative programming tools and process automation.
Experience with configuration and data migration tools when going between Salesforce org (i.e. SF DX, Dataloader, Gearset, Force.com IDE, etc.)




Excellent written and oral communication skills; ability to communicate development methodologies and trade-offs.
Remain current on Salesforce best practices, tooling, and upcoming features.
Ability to understand business and functional requirements and configure out-of-box solutions declaratively.
Good understanding of tradeoffs between declarative programming and custom APEX
Good understanding of Process Automation, Business process logic, and ability to design using documentation tools like Visio or Lucid
3-5 years of Salesforce Platform experience; hands‐on keyboard, focus on declarative programming of processes
Seniority level
Associate
Employment type
Full‐time
Job function
Information Technology
Industries
IT Services and IT Consulting
Mexico City Metropolitan Area 1 month ago
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