Pluxee, based in Ciudad de México, is seeking a Director of Customer Experience and Operations.
In this role, you will establish the strategy for customer service and operations, manage the entire client journey, and promote continuous improvement.You will define a customer-centric strategy, lead service delivery across teams, and drive operational excellence.
A Bachelor's and Master's degree, along with 10+ years in operations management and customer service, are required.
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📌 Global Head Of Customer Experience & Operations (Xico)
🏢 Pluxee
📍 Xico
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