Medical Billing & Revenue Cycle Administrator (Part-Time)About ZappyZappy is a fast-growing Business Process Outsourcing (BPO) partner supporting modern healthcare and telemedicine practices.
We provide high-level operational, billing, administrative, and sales support to help practices scale efficiently.We are currently hiring on behalf of a cash-based telemedicine medical practice specializing in hormone health, medical weight loss, and longevity optimization.
This practice delivers personalized, high-quality virtual care with a strong emphasis on patient experience.Position OverviewWe are seeking a highly organized, detail-orientedMedical Billing & Revenue Cycle Administratorto manage the full revenue cycle and support operational efficiency.This role is critical to maintaining financial accuracy, membership integrity, and a smooth administrative workflow.
The idóneo candidate has strong experience in medical billing, is highly proficient with EMR systems, and works independently without requiring constant oversight.This position will begin at5–15 hours per week, with strong expectations of increasing hours as the practice scales.Location is flexible.
Strong written English communication skills are required.Key ResponsibilitiesRevenue Cycle ManagementOversee the full revenue cycle from onboarding through reconciliationManage patient onboarding and payment workflows (HYFIN system)Audit active patient memberships to ensure correct enrollment in payment plansVerify and process pharmacy-related charges accuratelyGenerate biweekly revenue reports broken down by membership typeSupport commission-based payment calculationsBilling & Payment SupportCommunicate with patients via email regarding billing questions, payment issues,



and outstanding balancesEnsure all charges are accurate and reconciled in a timely mannerMaintain accurate financial documentation and internal recordsInsurance & AuthorizationsCommunicate with insurance companies and labs to confirm correct diagnosis coding for bloodworkComplete and track prior authorizations for medicationsProactively follow up to prevent care delaysAdministrative & Operational SupportMonitor incoming faxes and triage appropriatelyManage scanned mail and digital documentationMaintain organized patient records within the EMROwn and maintain operational spreadsheetsAssist with additional administrative tasks that improve provider efficiencyRequired QualificationsStrong experience in medical billing and revenue cycle managementHigh proficiency with EMR systems (required)Experience completing prior authorizationsExperience communicating with patients and insurance providersStrong written English communication skillsProficiency with spreadsheets and reportingAbility to work independently and solve problems without constant supervisionPreferred QualificationsExperience in wellness, hormone therapy, weight loss, or longevity practicesExperience in membership-based or cash-pay modelsPrior administrative experience such as schedulingFamiliarity with telemedicine workflowsIdeal CandidateYou are:Detail-oriented and process-drivenComfortable owning financial workflows end-to-endProactive and solution-orientedProfessional in all written communicationsReliable, organized, and efficientMotivated to support a growing healthcare practicePerformance MetricsBilling accuracy and membership audit integrityTimeliness of payment processing and reportingReduction in billing errors and reimbursement delaysResponsiveness to patient and insurance inquiriesOperational efficiency improvementsPosition DetailsPart-time (5–15 hours/week initially, expected to grow)RemoteFlexible locationCompetitive hourly compensation based on experience

📌 Medical Billing & Revenue Cycle Administrator (Xico)
🏢 Zappy
📍 Xico