Saas Technical Support Engineer | Fast-Response & Onboarding (Xico)

Saas Technical Support Engineer | Fast-Response & Onboarding (Xico)

03 ago
|
Hirebridge
|
Xico

03 ago

Hirebridge

Xico

Hirebridge is seeking a Technical Support Specialist in Mexico City to act as a critical bridge between their SaaS platform and customers, ensuring swift resolution of technical issues.You will engage with customers through support tickets and calls, troubleshoot software problems, and maintain knowledge base articles.Strong technical aptitude, excellent communication skills, and experience with ticketing systems are essential.Minimal travel is required, and the role supports various product languages.
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📌 Saas Technical Support Engineer | Fast-Response & Onboarding (Xico)
🏢 Hirebridge
📍 Xico

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