Description
The Technology Solutions team ensures consistency across geographies, with primary focus on the assigned regional business portfolio. This role will participate in team calls and training to ensure that they are in synch with the methods, process, and best practices in use by the other regions as well as support and/or assist Sales support activities in assigned regions. In addition, this individual will have expert knowledge of application development processes related to change control, enhancement and releases and provide inputs to the development teams that follow the agreed upon processes and are aligned and prioritized together with the other regions.
Working with the commercial product owners and capability leaders to identify technology solutions to meet business and financial objectives. The Technology Solutions team will drive the development of the strategic application roadmap and deliverables working with the architecture and development teams.

Responsibilities
Customer Facing Responsibilities:
· Pre-Sales Support – RFI/RFP Preparation, Presentation Preparation,



Solution Strategy etc.
· Sales Support – Collaboration with product owner and sales leads to create technology solutions pitch to customers, perform application demonstrations in support of the sales process and requirements discovery.
· Post-Sales Support – Requirements discovery, documentation, and solution design collaboration with business and technical teams (Scope of Work, Business Requirements Documentation etc.)
· Implementation Support – Identifying and validating IT business solutions to meet customers’ implementation requirements. Collaboration with IT, Customer Support and Operations. Assist in setup and training.
· Post Implementation Support – key/strategic account support for new technology requirements and solution design.
· Support User Acceptance Testing (UAT)
· Provide feedback on application releases and rollouts.
· Channel customer feedback/needs into technology

📌 Advisor, Technology Solutions and Digital Products (Ciudad de México)
🏢 APL LOGISTICS
📍 Ciudad de México