**Project description**:**Responsibilities**:Advanced Incident ResolutionHandle escalated incidents from L1 requiring in-depth investigation.Analyze ADMS functional failures, performance issues, and data inconsistencies.Restore system functionality and implement corrective and preventive actions.GE Vernova ADMS Functional ExpertiseSupport core ADMS modules, including:SCADA (real-time monitoring & control)Outage Management System (OMS)Distribution Management System (DMS)Network modeling and topology processingFLISR (Fault Location, Isolation & Service Restoration)Analyze ADMS logs, traces, alarms, and historical data.Support configuration, tuning, and validation of ADMS functions.Integration & Technical SupportDiagnose issues related to integrations with:GISAMI / smart metersRTUs, IEDs, and field devicesExternal enterprise systems (EMS, market systems, CIM interfaces)Support databases (e.g., Oracle, PostgreSQL), middleware, and messaging components.Collaborate with infrastructure teams on OS, network, and virtualization-related issues.Change, Problem & Release SupportLead problem management activities and post-incident reviews.Support ADMS patches, upgrades,



and hotfix deployments.Validate fixes in test or pre-production environments.Review and support changes to production environments.Customer & Team CollaborationAct as technical authority during major incidents and grid events.Communicate directly with utility customers on technical findings and resolutions.Mentor L1 engineers and contribute to internal training.Support continuous improvement of support processes and documentation.
**Skills**:Must haveStrong hands-on experience with GE Vernova ADMS (GE GEV) or equivalent ADMS platforms.Advanced knowledge of:Power distribution operationsSCADA/OMS/DMS conceptsDatabases, scripting, and system diagnosticsExperience with enterprise-scale, mission-critical systems.Ability to work during critical incidents and major outages.Nice to haveDevOps, C#, Network Monitoring Tools, Leadership mindset and excellent analytical skills.
**Other**:LanguagesEnglish: C1 AdvancedSeniorityRegularGuadalajara, MX, MexicoReq.VR-******Technical Support (SL3)Cross Industry Solutions21/04/2026Req.VR-******

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