**About Us**:
Krayden Inc. is a leading, technical distributor that partners with the industry’s premier suppliers to deliver engineered solutions, customized support, and best in class responsiveness to our customers.
- Products that perform: We supply specialty engineered solutions from premier suppliers, that enable our customers to push the envelope of innovation.
- Knowledge that serves: We provide technical knowledge & best-in class customized support to engineers & buyers of CM’s/OEM’s.
- Service that delivers: We have created a general distribution network to assist customers deliver on their desired outcomes.
**About You**:
We are looking for a reliable Customer Account Specialist to join our team in Guadalajara, Mexico. This is a M-F onsite position.
**Responsibilities**:
- Enter and maintain orders and quotes.
- Respond to Customer Service calls.
- Answer customer inquiries.
- Enter sample requests.
- Checks status of items on backorder through the system.
- Contact customers with status of backorders.
- Process MSDS,



literature and other customer requests.
- Oversee and updates special pricing in system.
- Enter and track all Repair and Rental orders.
- Expedite orders as requested.
- Enter new customer data in the computer system.
- Work with other departments to assist in generating the best customer experience.
- Deliver exceptional customer service to the customers by responding to each request in a timely and courteous manner.
- Assume responsibility for establishing and maintaining professional business relations with customers.
- Present a positive image of Krayden, Inc. by maintaining procedures.
- Perform other duties as assigned.
- Perform duties to AS/ISO and applicable Accounting procedures and regulations.
**Benefits**:
Krayden offers a competitive benefits package including but not limited to: medical, dental, life insurance, and vacation.

📌 Customer Account Specialist - Mexico (Guadalajara)
🏢 Krayden
📍 Guadalajara