**International company looking for talent to join our team!**
American company dedicated to financing, buying, and selling used cars, with its main office based in Dallas, Texas.
The **BDC Support Representative** will play a key role in building meaningful connections to promote the brands across both physical and digital communities.
**Key Responsibilities**
- Proactively contact, register, and follow up with potential clients via phone and digital platforms.
- Deliver excellent customer service with a focus on client satisfaction and experience.
- Promote products and clearly communicate key benefits to potential customers.
- Track and manage leads using the system, scheduling appointments as needed.
- Maintain and manage a portfolio of prospects, handling both inbound and outbound calls.
- Re-engage with previous visitors who did not purchase, identify reasons, and offer viable solutions or appointment reschedules.
- Communicate consistently with leads through appropriate channels (calls, messages, etc.).




- Meet or exceed minimum performance targets for calls, appointments, shows, and sales as set by the department.
- Serve as a brand ambassador by accurately presenting the company’s offerings and values.
- Address customer inquiries and needs promptly and efficiently across all communication platforms.
- Provide timely support to both new and existing customers across various channels.
- Report daily activity including appointments and call metrics to the direct supervisor.
Tipo de puesto: Tiempo completo
Sueldo: $21,000.00 - $25,000.00 al mes
Beneficios:
- Protegido de gastos médicos
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Experiência:
- Customer Service: 1 año (Deseable)
Idioma:
- Advanced English (Obligatorio)
Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 05/05/2025

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