Performs tasks such as, but not limited to, the following:
Provides direct support on all IT technical problems on the factory floor production lines
Completes computer setup, operating system, clients software update, security patching and follows up on audit issues
Provides daily support to end users and resolves eHelpdesk tickets
Assists IT Solutions/Infrastructure Assistant or above on all functions
**Knowledge/Skills/Competencies**:
Customer service orientation
Troubleshooting & problem resolving skills
Good Communication (both oral and written)
Good knowledge of the Windows OS (server and client) and the desktop operating environment.
Fundamental knowledge of networking concepts
Fundamental knowledge of infrastructure diagnostic tools and processes
Fundamental knowledge of end-point security management tools and processes
**Physical Demands**:
Duties of this position are performed in a normal office environment.
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
**Typical Experience**:
1 to 3 years. Experience in similar job roles.
**Typical Education**:
Two or Three Year Community College Diploma
Notes:
Celestica is an equal opportunity employer.



All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings integral expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

📌 Senior Technician, IT Site Services 1 (Monterrey)
🏢 Celestica
📍 Monterrey