We are looking for a **Customer Service Specialist** to serve as the primary point of contact for our customers, providing support in billing, warranties, product specifications, and shipping. If you are looking to start your career in the manufacturing industry, this temporary role is the job for you.
**Main Responsibilities**
- Respond to customer inquiries regarding billing, warranties, product specifications, and shipping.
- Research and coordinate solutions with other departments as needed.
- Manage product returns for exchange or refurbishment.
- Prepare reports and general correspondence.
- Comply with company procedures and policies.
**What We Offer**
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Continuous training to enhance your skills.
**Requirements**:




**Education**: High school diploma or technical studies.
**Experience**: 1 to 3 years in customer service.
**Computer skills**: Basic/intermediate level (Office: Word, Excel, PowerPoint, etc.).
**Key skills**: Service-oriented attitude, conflict resolution, and problem-solving abilities.
**Schedule**: Monday to Thursday from 6:30 a.m. to 5:00 p.m., Friday from 6:30 a.m. to 3:00 p.m.
**Job Type**: Temporary
Contract length: 3 months
Ability to commute/relocate:
- Rosarito, B.C.: Reliably commute or planning to relocate before starting work (preferred)
Work Location: In person

📌 Customer Service Associate (Rosarito)
🏢 Naps Mexico
📍 Rosarito