**Vacante para la empresa GS HEADHUNTER LATAM en Polanco - Miguel Hidalgo, Ciudad de México**:
**Position Summary**:
Responsible for resolving support ticket, and deliver IT projects and tasks.
**PLEASE NOTE - This is an hybrid role (3 days onsite) based out of Mexico.**
What you can expect:
- Understand and support retail business processes and functionality focused but not limited to front
- Participate in and contribute to US and international IT related Retail projects
- Integrate and implement new processes and solutions into existing system landscape
- Support formal testing conducted by the business for system modifications and fixes
- Manage and monitor system communication (interfaces)
- Create/edit training documentation using a variety of media
**Your profile**:
- 5 years’ experience in similar roles
- Minimum Bachelor’s degree from an accredited college or university
- Able to interface with internal customer and IT Management to communicate complex ideas clearly
- Proficiency in SAP AFS modules, with hands-on experience in configuration and support
- Understanding of integration points between SAP Retail, SAP CAR, SAP AFS, and other enterprise systems
- Create/edit training documentation using a variety of media




- Able to occasionally travel internationally - valid passport required.
- Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to deal with problems involving several concrete variables in standardized situations; ability to prioritize and manage commitments and adjust to changing priorities
- Analytical, independent, structured, and careful work attitude, as well as organizational talent and assertiveness
- Excellent oral and written communication skills in English
- Speaking other languages like German, Spanish or Portuguese is a plus.
- Able to lift 50lbs
**Your benefits**:
Salary gross: $60,000 to $65,000 monthly.
Robust compensation package above the legal requirements.
Versátil office hours.
Birthday off
Exclusive employee discounts
Comprehensive wellness programs to promote health & well-being.
Continuous development
Life and career plan
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Experto
**Función departamental**:
Tecnología / Internet
**Industria**:
Comercio al por menor / Minorista o Retail
**Habilidades**:
- SAP AFS
- SAP Retail
- SAP CAR
- IT Management

📌 IT Application Analyst (Miguel Hidalgo)
🏢 GS Headhunter LATAM
📍 Miguel Hidalgo