Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
- We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Position Overview
Responsibilities-
- Manage enhancements and upgrades as required by vendors via the IT change control process.- Provide ongoing configuration and module set-up to support additional functionality and on-going process improvement.- Perform root cause analysis for issue resolution and prevention.- Maintain and update training materials and information as changes are made.- Maintain user set-up and deactivation. Track users vs. available licenses.- Create organizational reports to support the use of the tool and information within the tool.- Publish reports as needed.- Participate in the demand management and resource management processes.
Education and Experience:
Minimum Requirements:




- Bachelor’s Degree or equivalent work experience.- 2-3 years of IT system administrator experience- Ability to understand and communicate with a wide variety of people, especially internal customers.- Ability to investigate, identify and solve problems quickly and efficiently.- Ability to work on multiple concurrent projects and activities.- Experience working with cross-functional teams, remote teams, vendors and contractors.
Preferred Skills and Competencies:
- Exceptional verbal, written and presentation skills.- Ability to work effectively both independently and as part of a team- Strong organizational skills, including multitasking and time-management- Good judgement and the capacity to independently evaluate situations and identify the optimum course of action- Ability to work in a fast-paced environment with multiple teams, on concurrent projects- MS Office, Project, SharePoint- Experience working in medical device or FDA validated environment a plus.
Physical Requirements (if applicable):
- Must be able to lift and transfer up to 30 pounds.- Travel is estimated at less than 10% but will flex depending on business need

📌 IT Portfolio Administrator (Guadalajara)
🏢 Insulet
📍 Guadalajara