Operations Supervisor (Mexico City)

Key Responsibilities

Import/Export Compliance

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Coordinate day-to-day import/export operations across all lanes (track and trace POs, resolve vendor documentation issues, and liaise with customs brokers for shipment release).

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Manage internal reports related to compliance and operations.

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Ensure all shipment documents are complete, accurate, and received on time.

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Process POs, sales confirmations, and billings within the company system, ensuring accuracy and proper follow-up with suppliers and customers.

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Collaborate with transportation service providers and forwarders to guarantee timely pick-up and delivery.

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Monitor and ensure payments for customs brokers, storage facilities, transportation providers, and suppliers are completed on schedule.

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Maintain a strong customer service orientation in all operational activities.

Billing & Record Keeping

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Maintain accurate record keeping for each import/export transaction,



including post-entry documents.

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Upload and organize digital copies of entry files in the company’s internal database.

Reporting & Shipment Monitoring

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Review, analyze, and update daily operational reports.

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Develop and implement new reporting tools as needed to optimize business performance.

Qualifications & Experience

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Bachelor’s Degree in International Trade, Business Administration, Customs, or related field.

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2–3 years of experience in Imports/Exports, International Trade, or Customs Analysis within corporate compliance or general companies.

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1–2 years of experience with customs brokers, freight forwarders, or multinational companies.

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Proficiency in English (minimum 70%).

Additional Information

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Reports directly to the Director of Operations.

📌 Operations Supervisor (Ciudad de México)
🏢 Somewhere
📍 Ciudad de México