position summary

we´re seeking an experienced key account manager (kam) to drive business growth and manage strategic relationships within the open market channel, with a strong focus on national retail chains. The adecuado candidate has proven experience managing key accounts such as coppel , a solid understanding of the product listing process, and a successful track record in the mobile phone industry. Candidates with relevant experience in the broader consumer electronics industry will also be considered.

key responsibilities

- develop and execute account strategies to achieve sales, revenue, and market share objectives.
- build and maintain strong relationships with key national retail chain customers, particularly coppel , as well as other strategic accounts.
- lead commercial negotiations, including pricing, promotions, product launches, and annual business plans.
- manage the end-to-end product listing process, ensuring timely onboarding of new skus and compliance with customer requirements.
- collaborate with internal teams, including sales, marketing, supply chain, finance, and product management, to ensure successful execution of commercial initiatives.
- monitor sales performance, inventory levels, sell-through, and forecasting to optimize account performance.




- identify new business opportunities within the open market channel and develop strategies to expand infinix's presence.
- analyze market trends, competitor activities, and customer needs to provide actionable business recommendations.
- ensure excellent customer service and resolve commercial issues in a timely manner.
- prepare regular business reviews, sales reports, and performance presentations for internal and external stakeholders.

qualifications

- bachelor's degree in business administration, marketing, international business, or a related field.
- minimum of 3–5 years of experience as a key account manager or similar commercial role.
- proven experience managing open market customers, particularly national retail chains.
- demonstrated experience working with coppel , including knowledge of its commercial processes and product listing requirements.
- previous experience in the mobile phone industry is highly preferred; experience in consumer electronics is also acceptable.
- strong understanding of retail sales channels, category management, and commercial negotiations.
- experience managing product launches and promotional activities.
- advanced proficiency in microsoft excel and powerpoint.
- english proficiency is preferred and will be considered an advantage.

📌 Key account manager (Ciudad de México)
🏢 TRANSSION
📍 Ciudad de México