hcl tech is looking for service desk with the below skills:

qualifications/attributes:

- a+ certification and ccna adecuado or relative hands-on experience
- 2+ years of experience in microsoft windows and network troubleshooting, web-based application support, and familiarity with the entire microsoft end user suite of products
- strong interpersonal skills and thoughtful and effective communicator (written and oral communication skills)
- experience working with tcp/ip and network connections preferred
- excellent analytical and problem-solving skills
- excellent time management and organization skills
- strong experience and understanding of officeo365 experienced in working with service-now platform preferred but not necessary.
- working knowledge/experience with pc imaging tools, diagnosis and remote-control tools (ms teams, beyond trust) and audio/visual equipment used in presentation/conferences.

benefits:

- christmas bonus 30 days
- vacation bonus 25%
- 100% payroll schema with social security imss.
- 12 vacation days at first year
- life insurance
- profit sharing (ptu) (15 days to 1 month of salary)
- major medical insurance
- 13% saving funds ($54,000 anuales aprox)
- meals allowance ($1,900 mensuales aprox)

📌 Service desk (Ciudad de México)
🏢 HCLTech
📍 Ciudad de México