job title: java l2 / l3 support engineer

experience: 4 – 10 years

skills: java, sql, unix/linux

location: remote (weekly once needs to be at nearest mexico office, guadalajara or mexico city)

responsibilities:

- maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.
- develop and enhance the sre strategy to ensure the scalability, reliability, and performance of the plant.
- efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
- automate manual processes to improve efficiency.
- escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.
- possess a solid understanding of technical concepts and be capable of writing code when necessary.
- create documentation, runbooks,



and code snippets to resolve issues and share them with the team.

skills required :

- level l2, l3 application support experience, preferably in the 6-10 years range.
- technical skills: unix/linux, any object-oriented programming experience (java), with a good understanding of databases.
- should have strong communication skills
- should be strong in unix commands.
- should be comfortable in scripting ( bash or python)
- should be hands on with sql commands.
- should have 5+ years of industry experience
- should have minimum 1 year of investment banking domain experience.
- should have proactive approach and show leadership skills.

please send the updated resume to [email protected]

📌 Java l2 / l3 support engineer (Xico)
🏢 Coforge
📍 Xico