ediscovery manager (legal support)

location: remote – mexico

schedule: full-time, monday–friday | 9:00 am – 6:00 pm est

about the role

we are seeking an experienced ediscovery manager (legal support) to lead complex ediscovery matters while serving as a strategic partner to clients and internal teams.

this is a senior-level role responsible for managing the full lifecycle of ediscovery projects, delivering exceptional client service, providing workflow guidance, and ensuring successful execution across multiple engagements.

what you'll do

⚖️ ediscovery & litigation support management

- manage complex ediscovery matters from project scoping through final productions and project closure.
- oversee data processing, review workflows, analytics, quality control, productions, and reporting.
- develop project plans, timelines, communication strategies, and engagement protocols.
- monitor deadlines, project performance, budgets, and resource allocation.
- identify risks early and implement strategic solutions to maintain successful project outcomes.
- ensure all matters are managed according to industry best practices and defensible ediscovery methodologies.

client relationship & service delivery

- serve as a trusted advisor and escalation point for clients.
- build and maintain strong client relationships through proactive communication and consultative guidance.
- lead discussions regarding workflows, project strategy, service delivery, and client objectives.
- ensure a consistent and exceptional client experience across all assigned matters.
- gather and act on client feedback to improve service quality and operational performance.

leadership & team collaboration

- provide mentorship and guidance to project managers and team members.
- assist with resource planning, workload balancing, and delivery oversight.




- share best practices and contribute to continuous process improvement initiatives.
- act as a senior resource for complex project, workflow, and client challenges.

operational excellence

- track project metrics, utilization, and service delivery performance.
- support process improvements, workflow optimization, and operational efficiency initiatives.
- promote accountability, quality standards, and consistent project execution.
- leverage reporting and analytics to enhance client outcomes and team productivity.

✅ what we're looking for

experience & qualifications

- 7+ years of experience in ediscovery, litigation support, legal technology, or a related field.
- proven experience managing complex, client-facing ediscovery matters.
- advanced, hands-on experience with relativity/relativityone (required) .
- deep understanding of the electronic discovery reference model (edrm).
- experience overseeing data processing, document review, productions, analytics, and quality control.
- strong project management, organizational, and problem-solving skills.
- excellent written and verbal communication abilities.
- demonstrated ability to build trusted client relationships and manage multiple priorities simultaneously.
- experience mentoring or supporting project teams is highly preferred.

preferred qualifications

- relativity certifications.
- aceds, pmp, or related industry certifications.
- experience supporting law firms, corporate legal departments, government entities, or major litigation matters.
- experience utilizing reporting dashboards and performance metrics to drive decision-making.

compensation & benefits

we’d love to understand your salary expectations / desired compensation range as part of the process.

direct contractor:

12 vacation days, 15-day christmas bonus, major medical insurance, accounting support, and laptop equipment.

📌 Ediscovery manager (legal support) (Xico)
🏢 Remoto Workforce
📍 Xico