Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
**Job Summary**:
**Job summary**:
- To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a _**_Intern (Customer Service Representative_**_)_
- To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a _**_Customer Service Representative_**_ located in _**_Flex Aguascalientes_**_. _._
**What a typical day looks like**:
- _ Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers_
- _ Interpret customer needs, recognize symptoms, causes and solutions._
- _ Demonstrate clear speaking and writing skills in English, and minimize the use of jargon to best ensure customer comprehension_




- _ In charge of tracking relevant metrics and drive action items based on results KPIs._
- _ Coordinate Orderboard, RMA, CMA, AR, OTD, Sales and Export Process._
- _ SOX controls knowledge validation prices, incoterms, terms of payment and agreements._
- _ Business and Operations Knowledge EDI, CTO, BTO, BTF, Bilateral and Triangular Invoicing Process._
- _ Create CMF, MRF and PQR._
**The experience we’re looking to add to our team**:
- _ 80% English, advance Excell preferred, resiliency preferred, basic finance preferred, basic lean preferred._
**What you’ll receive for the great work you provide**:
- _ Competitive Salary._
- _ Life & Medical insurance._
- _ Christmas Bonus._
- _ Food Coupons._
- _ Saving Fund._
**Job Category**: Intern
**Required Skills**:
Optional Skills:

📌 Profesionista en Desarrollo - Pm (Recién Egresado) (Aguascalientes)
🏢 Flex
📍 Aguascalientes