KION NA SCS Spare Part Webshop
- Be the IT Owner of the KION NA SCS Spare Part Webshop being part Ecommerce Platform Team and following KION SAP Commerce Cloud Platform directives
- Work close with the KION NA SCS Spare Part Webshob Business Product Owner
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KION ADO Platform
- Coordinate Critical issues for KION ADO Platform
We offer:
Be the IT Owner of the KION NA SCS Spare Part Webshop following KION SAP Commerce Cloud Platform directives. As the IT Owner of the Spare part webshop you will be part of a team of SAP Commerce Cloud Specialist located in Europe and North America.
Your Responsibilities are:
Change Management
- Work in close alignment with the KION SAP Commerce Cloud Service Owner and Architect
- Manage the Dematic NA Spare Part Roadmap following the Business PO and BT Integral Process Owner requirements
- Coordinate with Stakeholders to clarify scope and budget
- Work with IT Demand Mgmt & Business Partnering and ensure that their processes are followed
- Drive the implementation of the Dematic NA Backlog items and ensure the solution fits fit into the KION IT Target Architecture, Processes and KION SAP Commerce Cloud solution design.
Incident Handling
You will be responsible for reacting on incoming incidents for the complete Platform during your business hours. Tickets needs to be handled following the agreed KION SAP CC Processes and KION IT Service definitions
To ensure Hotfixing you are supported by Development Resources located in the US and Mexico.
DevOps
DEV
Ideally you would be able to take over development activities if these resources might not be available.
Development is following overall Platform guidelines. For CRs and non-critical changes you will be supported by the European Team
OPS
Ensure operation is following the KION IT Service Operating Model
Located in Americas Timezone you will be responsible for operating overall KION SAP Commerce Cloud platform during your Business Hours. This is in close collaboration with the European D