Denken Solutions Inc is an IT company with 15 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.
The role is 100 remote from any location in Mexico. The client is located in the United States, so a fluent conversational English level is required because you will work with the US Market.
Hiring Prestador de Servicios Se solicitará factura timbrada por el SAT RESICO, Persona Física con Actividades Empresariales, etc
Labor Days Mon Fri from 800 AM to 500 PM PST
Salary Up to 40,000 MXN gross

Position Summary
The Project Operations Manager is responsible for overseeing the administrative and operational execution of multiple technology integration projects simultaneously. This position serves as the central point of coordination between Sales, Purchasing, Dispatch, Field Operations, Administrative Support, Customers, Vendors, and Executive Management. The successful candidate will ensure projects remain on schedule, within budget, properly documented, and consistently communicated while continuously improving company workflows, reporting, and project management processes, all while adhering to PMP Standards and Procedures.
Primary Responsibilities
Project Planning Execution
Review project handoffs from Sales before project kickoff.
Develop project work plans, schedules, milestones, and resource requirements.
Ensure project prerequisites are completed before field work begins.
Coordinate with Dispatch to build labor schedules and technician assignments.
Monitor all active projects daily.
Identify schedule conflicts and recommend corrective actions.
Proactively resolve project risks before they impact delivery.
Project Administration
Monitor project tickets and work orders daily.
Verify technician notes, documentation, and completed tasks.
Ensure work orders are properly closed.
Coordinate ticket rescheduling with Dispatch.
Maintain accurate project documentation.
Verify project deliverables have been completed according to scope.
Customer Vendor Communication
Serve as the primary administrative point of contact for project communications.




Responsibilities include
Customer scheduling
Vendor coordination
Material delivery coordination
Weekly customer status updates
Internal project meetings
External project meetings
Meeting agendas
Meeting minutes
Action item tracking
Financial Management Monitor project financial performance throughout the project lifecycle.
Track
Budgeted labor
Actual labor
Labor forecasts
Material costs
Expenses
Equipment rentals
Subcontractor costs
Gross margin
Project profitability
Provide weekly financial status reports to management.
Material Management Coordinate with Purchasing and Warehouse personnel to ensure
Materials are ordered on time.
Longlead items are tracked.
Material shortages are identified early.
Deliveries are coordinated with project schedules.
Field teams have required equipment before mobilization.
Change Management Administer the complete change order process.
Documenting requested scope changes
Coordinating field information
Preparing change documentation
Tracking customer approvals
Updating budgets
Updating schedules
Communicating approved changes to field personnel
Issue Risk Management Maintain active logs for
Open issues
Risks
RFIs
Delays
Customer concerns
Vendor issues
Technical roadblocks
Ensure issues are assigned, tracked, and resolved.
Quality Assurance Verify project completion by ensuring
Technician notes are complete.
Photos have been uploaded.
Testing has been documented.
Labeling is complete.
Asbuilt documentation has been updated.
Punch lists are resolved.
Customer acceptance has been obtained.
Project Closeout
Manage formal project closeout activities.
Verify
All tickets are closed.
Budget versus presente hours are reconciled.




Material reconciliation is complete.
Change orders are finalized.
Documentation is complete.
Warranty information is recorded.
Lessons learned are documented.
Reporting AnalyticscDevelop and maintain operational dashboards and reports.
Track key performance indicators including
Project health
Schedule performance
Budget performance
Labor utilization
Technician productivity
Project profitability
Open issues
Customer response times
Change order status
Project completion metrics
Present regular reports to executive management.
Process Improvement After learning our business, evaluate current workflows and recommend improvements.
Responsibilities include
Document operational inefficiencies.
Develop optimization plans.
Improve project workflows.
Standardize project management procedures.
Recommend automation opportunities.
Implement approved workflow improvements.
Develop standard operating procedures SOPs.
Improve reporting and KPI visibility.
Required Qualifications
PMP Project Management Professional certification required or strongly preferred.
5 years of project management experience managing multiple concurrent projects involving Technology integration, Multisite deployments, Digital signage or Video conferencing.
Project management methodologies
Experience creating reports and dashboards with Power BI, Power Automate, Sharepoint, MS Planner or ConnectWise Manage.
Strong analytical and problemsolving abilities
Experience supporting field service or construction operations.
Excellent organizational and communication skills.
Advanced Microsoft Office skills, particularly Excel.
Strong analytical and problemsolving abilities.
Excellent written and verbal English communication skills.
Bolsa de trabajo México ofrecemos puesto de Project Operations Manager para el sector de Informatica Telecomunicaciones en la empresa Denken Solutions Inc de Nezahualcóyotl. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.

📌 Project Operations Manager (Nezahualcóyotl)
🏢 Denken Solutions
📍 Nezahualcóyotl