ceo lawyer personal injury law firm

ceo lawyer personal injury law firm is seeking a highly motivated intake specialist to join our growing team. This role serves as the first point of contact for prospective clients and plays a critical role in delivering an exceptional client experience while helping injury victims get the legal support they need.

this is a fully remote opportunity for candidates with strong communication skills, a customer-focused mindset, and a sales-oriented background.

about ceo lawyer

ceo lawyer is a rapidly growing personal injury law firm headquartered in downtown atlanta, dedicated to educating, empowering, and advocating for injury victims nationwide. Our team is driven by a commitment to excellence, innovation, and client success.

our core values

at ceo lawyer, we are guided by: the heart

trust • humility • ethics • hunger • education • accountability • respect • teamwork

summary

we are looking for a confident, sales-driven, and highly persuasive sales intake specialist to join our team. In this role, you will be the first point of contact for potential clients and will play a critical role in converting qualified leads into signed clients .

this is not just a customer service or administrative intake role. We are seeking someone with a strong sales mindset who knows how to build trust quickly, ask the right probing questions, overcome objections, and guide potential clients through the onboarding and sign-up process with confidence.

the idóneo candidate is an excellent communicator who thrives in a fast-paced environment, is motivated by results, and knows how to turn opportunities into retained cases.

key responsibilities





- respond promptly to inbound leads through phone, email, chat, and other communication channels.
- conduct high-quality intake calls with potential clients, gathering case details and assessing eligibility.
- build trust and rapport quickly with leads while delivering a professional and empathetic experience.
- take ownership of the conversation and confidently guide potential clients toward signing with the firm.
- use consultative selling techniques to explain the firm’s value, address concerns, and move leads through the decision-making process.
- handle objections effectively and follow up persistently with warm and undecided leads.
- close contracts and support clients through the onboarding process from first contact to signed agreement.
- accurately document all conversations, updates, and lead activity in the crm and case management systems.
- review and manage new leads, pending contracts, and follow-up opportunities daily.
- coordinate with the legal and intake teams to ensure a smooth handoff once the client signs.
- organize contracts, supporting documentation, termination letters, photos, and other intake-related files.

qualifications

required

- strong sales background with a proven track record of achieving results.




- experience building trust and rapport with prospective customers and guiding them through the decision-making process.
- excellent communication, persuasion, and relationship-building skills.
- confident handling objections and addressing customer concerns with professionalism and empathy.
- ability to identify client needs and present solutions effectively.
- self-motivated, goal-oriented, and comfortable in fast-paced environments.
- strong organizational skills with exceptional attention to detail.
- excellent verbal and written communication skills in spanish and english.
- ability to manage multiple priorities while maintaining a high level of customer service.
- comfortable working independently in a remote environment.

preferred

- experience in the personal injury legal industry.
- familiarity with filevine, dropbox, or similar software platforms.
- bilingual candidates are strongly preferred.

ideal candidate

- naturally persuasive and able to build trust quickly.
- driven by achieving goals and delivering exceptional client experiences.
- skilled at creating meaningful connections and helping individuals make informed decisions.
- resilient, proactive, and results-oriented.
- passionate about helping people while contributing to the firm's growth and success.

remote work requirements

- personal pc or laptop.
- reliable high-speed internet connection (wired connection preferred).
- noise-canceling headset.
- quiet and professional workspace.

if you are passionate about helping people, thrive in a fast-paced environment, and are looking to grow your career with a dynamic and expanding law firm, we encourage you to apply.

apply today to join the ceo lawyer team.

📌 Intake sales specialist eng-esp (Xico)
🏢 Ceo Lawyer Personal Injury Law Firm
📍 Xico