02 ago
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XtendOps
|
Monterrey
02 ago
XtendOps
Monterrey
basic information
- days off: 2 per week
- work modality: 100% on-site
- location: mty - aim · calle gral. Carlos salazar ote. 703, centro, 64000 monterrey, n.l., mexico
- market: us (client-facing calls); role based in mexico
- customer profile: prospective clients seeking legal assistance, usually due to an injury or monetary loss.
- sales involved: no - customer service only, no legal experience required
- core function: first point of contact; gathers basic case info and routes to correct department
candidate criteria
- hs diploma or ged (required)
- can multitask across software while on live calls
- works well independently and on a team
- track record of reliability/attendance
training commitment
- duration: 3 weeks total (2 wks product training + 1 wk nesting)
- schedule: on-site, 8:00 am – 5:00 pm
- must be available full-time on-site during training window
📌 Customer service representative (Monterrey)
🏢 XtendOps
📍 Monterrey