about rolzo

rolzo combines technology with white-glove service to elevate the journeys of the world’s most discerning travellers. Redefining luxury mobility, rolzo offers an all-in-one platform for transfers, hourly chauffeur services, and vip meet & greet experiences across 100+ countries, 750 cities, and 1,000 airports. Our mission is to empower businesses serving high-net-worth individuals with seamless, reliable, and consistent service worldwide.

job details

we are looking for a key account manager to join our sales team and cover the usa and canada markets. This is a hybrid role combining account management and new business development, requiring both strategic relationship building and a strong commercial drive.

you will be responsible for growing and retaining an existing portfolio of high-value b2b clients, while also identifying and closing new business opportunities across your region. Acting as a trusted partner, you will work closely with clients to understand their needs, maximise their use of rolzo, and ensure a consistently exceptional experience.

this role requires a highly motivated individual who thrives in a fast-paced, entrepreneurial environment and can manage complex, multi-stakeholder relationships across different time zones and cultures.

what you’ll do

- own and grow a portfolio of key accounts across the usa and canada
- drive revenue expansion within existing clients through upselling, cross-selling, and increased adoption
- identify, prospect, and close new b2b clients within target industries (travel, lifestyle, luxury, corporate)
- build and maintain strong, long-term relationships with decision-makers and stakeholders




- deliver a white-glove client experience at every stage of the journey
- understand client objectives and position rolzo as a strategic partner
- drive and manage a robust sales pipeline across your region
- lead tailored outreach strategies and high-impact client engagements
- collaborate with internal teams (operations, product, marketing) to align on client needs and opportunities
- gather and relay client feedback to help shape product development and commercial strategy
- maintain accurate reporting and forecasting through crm tools

who you are

- experienced: proven track record in b2b sales and/or key account management, ideally in travel, luxury, mobility, or saas
- commercially driven: strong ability to both grow accounts and win new business
- relationship-led: skilled at building trust and influencing stakeholders at all levels
- high performer: consistent achievement or overachievement of revenue targets
- entrepreneurial: comfortable operating in a fast-growing, evolving environment
- integral mindset: experience working across international markets, ideally usa and/or canada
- structured & organised: strong pipeline management and forecasting discipline
- excellent communicator: clear, persuasive, and polished in both written and verbal communication
- self-starter: proactive, resourceful, and results-oriented with a strong sense of ownership

what we offer

- competitive base salary
- attractive commission structure tied to performance
- opportunity to play a key role in rolzo’s global expansion
- high-impact position with direct influence on revenue growth
- collaborative, ambitious, and international team
- a culture built on excellence, ownership, and continuous improvement

📌 Key account manager - usa & canada (México)
🏢 ROLZO
📍 México