Description
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Job Summary:
The Depot & Logistics Operator supports daily depot operations, including inventory management, shipping, receiving, device staging, and asset tracking. This role is responsible for preparing and testing IT equipment, assisting with computer imaging and device setup, performing basic troubleshooting, and ensuring accurate inventory records.
The position works closely with depot and logistics teams to support deployments, returns, and overall operational readiness while meeting service and quality standards.

Working Hours: Monday–Friday | 8:00 AM – 5:00 PM EST




On-site at Plaza San Telmo Office, Aguascalientes, Mexico

Key Responsibilities:
- Manage inventory and maintain accurate asset records.
- Receive, inspect, store, and ship IT equipment and materials.
- Stage, image, and configure devices for deployment.
- Test hardware and peripherals (monitors, docking stations, keyboards, etc.) to ensure proper functionality.
- Perform basic troubleshooting for devices and peripherals.
- Process equipment returns and support warranty-related activities.
- Update asset information and work orders in designated systems.
- Support deployment, fulfillment, and refresh projects.
- Conduct inventory counts and help maintain inventory accuracy.
- Follow operational procedures, quality standards, and documentation requirements.
- Maintain a clean, organized, and safe depot environment.
- Collaborate with team members to ensure timely service delivery.

Requirements
Operational Skill

📌 FBS Logistics Operator (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes