Position Summary

The Field Service Technician is responsible for providing prompt onsite service ensuring users of our equipment are satisfied with its performance by performing commissioning, troubleshooting, repair work, and training support on dry ice production equipment, dry ice blasting machines, and engineered systems at customer facilities throughout their region. This role performs technical service repair work on dry ice manufacturing and dry ice blasting equipment throughout Mexico and Latin America.

Position Responsibilities

Installs, performs preventive maintenance, troubleshoots, repairs dry ice manufacturing and dry ice blasting equipment on site with the customer.
In-depth knowledge of system maintenance
Diagnose mechanical and electrical issues.
Dismantles machinery and removes/replaces defective parts.
Evaluates components for wear and tolerance using precision measuring instruments to determine necessary adjustments or part replacement.
Trains production workers on routine preventive maintenance.




Provides support and information to customers by answering questions and requests.
Prepares maintenance reports by collecting, analyzing, and summarizing information and trends.
Ability to operate machinery and technical equipment
Ability to lift and move heavy equipment
Familiarity with industrial safety standards and regulations
Skilled in analyzing schematics, BOMs, and drawings
Maintains a safe and clean work environment by complying with procedures, rules, and regulations
Clean driving record

Position Requirements

Education & Experience

Undergraduate degree in mechanical or electrical engineering or a technical degree in a related field with on-the-job experience
Five or more years’ experience in field service working with electro-mechanical, hydraulic, and pneumatic equipment.
Experience working with integrated equipment controls preferred

Skill Competencies

Customer service skills that demonstrate a commitment to customer satisfaction and e

📌 Field Service Technician (Monterrey)
🏢 Cold Jet
📍 Monterrey