Technical Support Engineer | Networking Solutions (Ciudad de México)

Technical Support Engineer | Networking Solutions (Ciudad de México)

03 ago
|
Teltonika
|
Ciudad de México

03 ago

Teltonika

Ciudad de México

We are looking for a Networking and IoT Engineer to join our team in Mexico City, Mexico . In this role, you will work closely with internal teams and clients to provide technical expertise, resolve complex networking challenges, and support the integration of Teltonika Networks products into customer solutions.

Teltonika’s networking solutio ns business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energ

y.Teltonika provides an opportunity for technically driven specialists to deepen their expertise, work with advanced networking technologies, and grow their career in a fast-expanding general IoT organizatio

n.
In this role, you w

Responsibilities

- ill:Attend pre-sales and post-sales in-person or remote communication with local market custom
- ers.Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, other sour
- ces.Act as a key link between Teltonika Networks R&D;/HQ and customers, facilitating the resolution of complex technical challen
- ges.Work with Linux-based OS, industrial protocols, various networking services and protocols, and occasional 3rd-party peripher
- als.Conduct training sessions for employees and clients on our products and soluti

Qualifications

- of you:Good communication skills, etiquette, ability and desire to help




- others.Knowledge of Computer Networking, basics of telecommunication systems, and techn
- ologies.Fluent in the English l
- anguage.Higher or equivalent technical / engineering ed
- ucation.Experience working with routers is a
- n asset.Capability of working in a fast-paced envi
- ronment.Certification in CCNA or similar courses would be considered an ad
- vantage.Experience in technical support would be considered an ad

Benefits

- at we offer:Great opportunities to grow in a strong and rapidly expand
- ing company.Unique opportunities to grow professionally being part of a challenging and high-growth
- environment.Dynamic, challenging work environment and cooperation-based inter
- nal culture.Internal sessions for knowledge sharing to achieve constant professional growth, staying close to a product that is creating a leading impact for today‘s businesses needs and success; constant support from HR professionals from the HQ and ot
- her offices.Payroll: a competitive salary, local Contract; benefits according to the Mexican law + additio
- nal benefitsInternal training for continuous
- za Victoria.Workweek: Monday to Friday, 8 AM to 5 PM, we
- accessoriesTeam building office
- celebrationsCareer o
- pportunitiesCaring and Sup

Salary:We appreciate everyone's efforts and experiences, so we offer an attractive base salary that will depend on your skillset and expertise

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📌 Technical Support Engineer | Networking Solutions (Ciudad de México)
🏢 Teltonika
📍 Ciudad de México

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