**Solvo Integral** is hiring a Bilingual SchedulerWe are actively searching for a **Scheduler** to join our team and support one of our U.S.based clients.
This is a bilingual position requiring **advanced conversational English (C1)** and strong coordination, communication, and organizational skills.
If you enjoy fast‐paced environments and working closely with people, this opportunity in **Mérida, Mexico** could be an excellent fit.This role plays a key part in ensuring a top‐tier in‐home care experience by matching caregivers with clients, maintaining accurate records, supporting office operations, and communicating consistently with both teams.What You Will DoVerbal Communication
- Answer calls with professionalism and a positive tone.
- Maintain ongoing communication with associates and clients to monitor service quality.
- Serve as a liaison between the caregiver team and the Office Manager.
Customer Focus
- Respond promptly and courteously to all client calls.
- Receive and process referrals and inquiries accurately.
Adaptability
- Support sales, marketing, and public-relations activities when needed.
Decision Making & Judgment
- Maintain integrity and professionalism in all interactions.
- Represent the company's mission, vision, and values.
- Make quick and effective decisions in a fast-paced environment.
Organization
- Schedule and coordinate daily caregiver assignments.
- Perform payroll tasks, including time sheet verification, telephony updates, and system processing.




- Maintain complete and updated caregiver records in ClearCare.
Stress Management
- Assist with on-call coordination as needed.
- Maintain composure under pressure.
- Multitask effectively in a dynamic office setting.
Likability
- Support recruiting, onboarding, orientations, and disciplinary processes.
- Build strong relationships with clients and internal staff.
- Collaborate as a team player within the office.
Resourcefulness
- Perform general clerical and administrative tasks.
- Handle additional responsibilities assigned by the Operations Manager.
Skills & Requirements
- High school diploma (or equivalent) with at least two years of business experience.
- Advanced English level (C1) - bilingual role.
- Excellent interpersonal and telephone communication skills.
- Strong organizational and basic computer skills.
- Knowledge of common medical terminology (preferred).
- Ability to work independently using sound judgment.
- Availability for occasional on‐call duties.
- Ability to read, write, and understand English as required.
ScheduleMonday through Friday
8:00 AM to 5:00 PM ESTLocation: Mérida, Mexico
Be part of a unique career opportunityIf you or someone you know is bilingual and looking for a solid career opportunity, this could be the perfect match.
Share this vacancy with friends or family who may qualify.
Administrativa25
Pay: $****** - $1,****** per month

📌 Scheduler (Mérida)
🏢 Solvo Global
📍 Mérida