Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

The Role





The Customer Advocate team drives revenue for Apollo’s Sales Assist motion to complement the Self-Serve and Sales-Led revenue motions. This chat-based motion facilitates high velocity purchasing coming from in-product or website chats. Our mission is to provide a world-class customer experience by removing friction from the buying process and enabling our customers with products and insights that will help their businesses succeed.

We strive to achieve this by:
- Generating ARR through directly closing transactional new business and upsell deals for small businesses evaluating Apollo.
- Educating small businesses on Apollo’s pricing and plans through the self-service evaluation and purchasing process.
- Asking questions to uncover additional opportunities to increase usage of Apollo’s product.
- Providing fast and accurate answers to the customer's inquiries.
- Providing clean handoffs to Support and Account Executives when situations require.

What you'll do:
- Manage the Integral Customer Advocate Team: Buil

📌 Manager, Customer Advocate (Ciudad de México)
🏢 Apollo.Io
📍 Ciudad de México