Are you a master problem-solver with a passion for technology and a meticulous eye for detail?
Do you thrive on bringing complex projects to life and ensuring everything runs smoothly?
If you're ready to make a real impact with a global leader in the travel industry, we want to hear from you!
At **_arrivia_**, we're not just a company—we're a team of innovators dedicated to creating incredible travel experiences.
We're seeking a talented individual to be the lead expert in configuring our cutting-edge travel platforms for new and existing clients.
**What You'll Do**:
- **Lead the charge**: Act as the primary expert for all platform configuration, including implementing new client platforms and transitioning existing ones.
- **Be a creator**: Build and modify membership products, incentives, and other offerings within our platforms (like Azure ADO, MemberMaint, and SOR Admin).
- **Collaborate and conquer**: Work closely with our Account Operations, Business Development, and Product teams to ensure configurations meet client needs and business goals.
- **Troubleshoot like a pro**: Provide technical support and solve issues related to platform configuration and partner integrations.
- **Own your projects**: Take charge of new client launches, ensuring every detail is perfect and projects are completed on schedule.
- **Stay in the know**: Maintain expert-level knowledge of our platform, APIs, product offerings,



and business models.
**Who You Are**:
- **Bilingual**: You are fluent in **both English and Spanish**
- **Experienced**: You have 1-2 years of experience in an office environment where your attention to detail was critical.
- **Tech-savvy**: You're proficient in Microsoft Office, especially Excel, and have a good grasp of database concepts.
Experience with MySQL and SQL is a huge plus!
- **A natural organizer**: You can expertly manage multiple priorities and deadlines in a fast-paced, dynamic environment.
- **Independent**: You're self-directed and can maintain high productivity with mínimal supervision.
- **A problem-solver**: You have a knack for auditing systems and finding the best solutions to errors or obstacles.
**Who We Are**:
At **_arrivia_**, we believe travel is a powerful force for good.
We're a general travel company with a mission to help people experience more of the world.
Our team is a diverse group of passionate professionals who embrace our core values:
- **Stay Curious**: We explore new challenges and make space to learn and grow.
- **Keep It Real**: We build trust through open, honest, and clear communication.
- **Own It**: We seek ways to make an impact and take action.
- **Win Together**: We create a culture of connection and inclusion where everyone can be their best.

📌 Platform Configuration Specialist (Xico)
🏢 Arrivia
📍 Xico