Medical Case Coordinator w/ Personal Injury exp (BIL)

Medical Case Coordinator w/ Personal Injury exp (BIL)

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Division Manager - Resource Management (Talent Acquisition, Placement and Staffing)

(Kindly submit your updated English resume. )

The Medical Case Coordinator serves as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents. This role involves managing treatment funding requests, coordinating ongoing medical care, and ensuring compliance with confidentiality and ethical standards.

Key Responsibilities:

- Communicate with patients, attorneys, and medical providers via phone, email, and text.
- Handle inbound and outbound calls to facilitate case coordination.
- Review case details to assess and approve treatment funding requests.
- Ensure appropriate medical care and funding support based on case underwriting.
- Maintain strong relationships with internal and external stakeholders.
- Uphold confidentiality (HIPAA compliance) and ethical decision-making in all tasks.

(Kindly submit your updated English resume. )

The Medical Case Coordinator serves as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents. This role involves managing treatment funding requests, coordinating ongoing medical care, and ensuring compliance with confidentiality and ethical standards.

Key Responsibilities:

- Communicate with patients, attorneys,



and medical providers via phone, email, and text.
- Handle inbound and outbound calls to facilitate case coordination.
- Review case details to assess and approve treatment funding requests.
- Ensure appropriate medical care and funding support based on case underwriting.
- Maintain strong relationships with internal and external stakeholders.
- Uphold confidentiality (HIPAA compliance) and ethical decision-making in all tasks.

Requirements

- Experience in medical case management, insurance, or legal support.
- Proficiency in English communication, both written and verbal.
- Strong communication and interpersonal skills.
- Understanding of HIPAA regulations and the importance of patient data confidentiality.
- Detail-oriented with strong organizational and multitasking abilities.
- Willingness to work in US time zones (PST, EST, CST).
- High school diploma or equivalent.

System and Work Setup Requirements:

- Internet : Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues.
- Processor : Intel Core i5 7th Generation or higher (or equivalent).
- Memory : 8 GB RAM.
- Storage : 256 GB SSD or HDD with at least 50% free space available.
- Webcam :



720p resolution or higher.
- Operating System : Windows 10 or later (or equivalent).
- Audio Equipment : Noise-canceling earphones or headset.
- Workspace : A designated, quiet, and organized workspace free from distractions to ensure productivity and focus.

Benefits

- Permanent remote work setup
- Competitive starting rate paid in USD
- Internet Subsidy
- HMO insurance (PH)
- Retirement Fund
- Paid US holidays
- Paid Vacation and Sick Leaves

Seniority level

- Seniority level

Associate

Employment type

- Employment type

Full-time

Job function

- Job function

Administrative
- Industries

Hospitals and Health Care, Non-profit Organizations, and Government Administration

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📌 Medical Case Coordinator w/ Personal Injury exp (BIL) (México)
🏢 Berry Virtual
📍 México