02 ago
|
Rebet
|
Monterrey
We're looking for a dedicated and enthusiastic **Customer Support Representative** to join our team.
In this role, you'll be the first point of contact for our customers—providing helpful, timely, and friendly support across multiple channels.
If you're a great communicator with a passion for helping others, we'd love to meet you.
**What You'll Do**
- Provide accurate information about our products and services
- Assist customers with troubleshooting and resolve issues effectively
- Document customer interactions and maintain detailed records in our system
- Collaborate with the team to improve service and customer satisfaction
- Follow company procedures while delivering high-quality support
**What You Bring**
- Experience in customer service, call center, or office environments (preferred)
- A client-first mindset with excellent verbal and written communication skills
- Strong English proficiency... work is conducted in written and spoken English
- Proficiency with computer systems and data entry
**Why Join Us?
**
Make a meaningful impact by supporting our customers and contributing to a positive team environment.
We value initiative, professionalism, and a commitment to service excellence.
Expected hours: No less than 40 per week
Versátil scheduling options
- Day Shift
- Night Shift
- Overnight Shift
This position is onsite at our Monterrey, MX.
📌 Customer Support Representative (Monterrey)
🏢 Rebet
📍 Monterrey