Job SummaryKids2 operates on SAP S/4HANA with two Value Added Networks (TrueCommerce and SPS Commerce), trading with 80+ partners globally across X12, EDIFACT, and Tradacoms standards.
The SAP EDI Operations Analyst is responsible for the day-to-day management, monitoring, and optimization of this EDI environment.
This role serves as the primary point of contact for all EDI trading partner integrations, focusing on operational excellence: transaction monitoring, IDoc lifecycle management, partner testing and onboarding, and platform administration.
The role emphasizes SAP-integrated EDI operations and partner lifecycle management rather than custom software development.
This is a full-time, Monday through Friday position based in Mexico.ResponsibilitiesDesign, implement, and monitor EDI transaction flows across all global trading partners (X12, EDIFACT, Tradacoms), investigate and resolve transaction failures, rejected documents, and data mismatchesPerform daily IDoc monitoring in SAP S/4HANA: identify failed or stuck IDocs, reprocess, and resolve root causesConfigure and maintain SAP EDI partner profiles, output types, message types, port assignments, and IDoc processing rulesTroubleshoot SAP-side EDI failures and coordinate with the SAP development team on integration issuesRespond to and manage production EDI incidents, including root cause analysis, resolution, and stakeholder communication during critical failuresManage end-to-end trading partner onboarding: requirements gathering, EDI mapping setup, testing, certification, and go-liveServe as primary point of contact for trading partner EDI teams, retailer compliance departments, and internal stakeholders including Supply Chain and FinanceAdminister SPS Commerce, TrueCommerce, and EDICOM platforms: user management,



map configuration, partner setup, transaction monitoringWork directly with EDI Value Added Network (VAN) providers on configuration, troubleshooting, error correction, and error reportingEnsure compliance with retailer-specific EDI requirements across all active trading partnersMaintain trading partner matrix, EDI operations documentation, and operational metrics reportingLeverage AI tools and automation to streamline EDI operations, error detection, reporting, and daily workflowsSubmit weekly status reports per IT team requirementsOther duties and responsibilities as assignedQualifications & Experience3+ years of experience in EDI operations, EDI analysis, or B2B integration support2+ years of hands-on experience with SAP (ECC or S/4HANA) in an EDI contextDemonstrated experience with ANSI X12, EDIFACT, and Tradacoms EDI standardsExperience working directly with EDI VANs and middleware platforms (SPS Commerce, TrueCommerce, EDICOM, or comparable) on configuration, troubleshooting, and error resolutionExperience supporting EDI integrations for retail, consumer goods, or manufacturing trading partnersStrong English communication skills (written and verbal) for daily interaction with US-based team and English-speaking trading partnersSelf-directed work style with the ability to manage daily operations independently across time zonesProficiency with AI tools (e.g.,



ChatGPT, Copilot, Claude) and a willingness to integrate AI into daily work processesBachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field; or equivalent professional experienceTechnical SkillsSPS Commerce, TrueCommerce, and/or EDICOM platform administration and daily operationsANSI X12, EDIFACT, and Tradacoms EDI transaction standards and troubleshootingSAP S/4HANA or ECC EDI configuration: IDoc processing, partner profiles, output types, port assignments, and SAP CPI (Cloud Platform Integration)Nice to HaveFamiliarity with retailer compliance programs (Walmart Retail link, Amazon Vendor Central EDI, Target Partners Online, CommerceHub, Order Stream, Rithum)ABAP debugging skills for troubleshootingSpanish fluency for local office coordinationPhysical DemandsWhile performing the duties of this job, the team member is regularly required to talk or hear, sit, use hands, reach with hands and arms, and may regularly lift and/or move up to 10 pounds.
Specific vision abilities required include close vision and the ability to adjust focus.Work Environment & On-CallExpected in office at minimum 3 days/week and moving towards 5 days/week.
Standard business hours with minimum 4 hours daily overlap with US Eastern Time zone.
On-call availability for critical EDI failures affecting order processing or shipments (rare but required).
BenefitsCompetitive pay, versátil hours, generous benefits, and host of team member activities and philanthropic efforts throughout the year.
Company-wide awards and recognition for a job well done.EEO StatementKids2 is an equal opportunity employer.
M/F/D/V.
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📌 Sap Edi Operations Analyst - Mexico (Xico)
🏢 Kids Ii
📍 Xico