we are looking for a commercially oriented, analytically minded, and execution-driven professional to manage and grow a portfolio of key customer accounts. This role requires a proactive individual with a strong sense of ownership who will be responsible for driving business growth, strengthening customer relationships, and ensuring flawless execution of new era's commercial strategy.

key responsibilities

commercial development

- develop and execute customer-specific business plans focused on sales growth, profitability, and brand positioning.
- analyze key performance indicators (sell-in, sell-out, sell-through, inventory turnover, forecast accuracy, and sales performance) to identify opportunities and implement action plans.
- drive revenue growth while ensuring healthy inventory levels and product availability.
- prepare sales forecasts and business reviews to support commercial decision-making.
- maintain a structured, organized, and results-driven approach to account management.

account management

- manage the day-to-day commercial relationship with assigned customers.
- coordinate purchase orders, product assortment, replenishment, and execution with internal teams.
- negotiate commercial agreements, promotional activities, product launches, merchandising initiatives, and in-store activations.
- conduct regular customer and store visits to evaluate product availability, visual execution, and identify business opportunities.
- take full ownership of sales performance, forecasting, and kpi tracking for assigned accounts.

client relationship management

- build and maintain strong relationships with key stakeholders across customer organizations, including buying,



merchandising, marketing, and operations.
- present business reviews, sales performance reports, and strategic recommendations to customers.
- ensure a high level of customer satisfaction by providing timely follow-up and proactive support.

cross-functional collaboration

- partner closely with product, marketing, planning, supply chain, customer service, finance, and operations to ensure seamless execution of commercial initiatives.
- align internal teams around customer priorities and business objectives.
- effectively manage multiple priorities while maintaining a strong sense of urgency and accountability.

education

- bachelor's degree in business administration, marketing, international business, economics, or a related field.

professional experience

- 3 years of experience in sales, key account management, business development, or commercial roles.
- experience managing retail, wholesale, department store, sporting goods, specialty, marketplace, or distributor accounts is highly preferred.
- proven experience developing commercial strategies, managing customer relationships, and delivering sales growth.
- experience within the apparel, fashion, sportswear, footwear, lifestyle, or consumer goods industry is a plus.

technical skills

- advanced microsoft excel (pivot tables, lookups, dashboards, data analysis).
- microsoft office suite.
- sap experience preferred.
- experience using power bi, analysis for excel, or similar reporting tools.
- strong analytical and forecasting capabilities.

languages & availability

- advanced english (spoken and written).
- availability to travel domestically as required.

📌 Sales account executive (Ciudad de México)
🏢 New Era Cap
📍 Ciudad de México