qualifications:

- shipboard employment
- minimum of two (2) years butler/guest facing experience in a luxury hotel, resort or cruise line environment
- professional butler or luxury service certification such as "the international butler academy) is an advantage
- previous shipboard experience is highly preferred
- excellent fluent english (verbal and written). Excellent communication skills and additional languages such as (french, spanish, italian, russian, mandarin, arabic, japanese are an asset).
- excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforce

duties and responsibilities:

- ensure delivery of exceptional butler services to guests
- ensure all guest orders, requests, enquiries are fulfilled timely & efficiently
- conduct embarkation inspections of all vip suites
- ensure in-suite arrival procedures are executed to brand standards.
- lead, coach, train, and develop the butler team to consistently deliver superior service performance aligned with brand expectations.
- mentor and prepare the senior butler for managerial responsibilities
- meet or exceed brand‑defined performance targets and kpis for the butler team.

📌 Butler manager (México)
🏢 Silversea
📍 México