ResponsibilitiesOwn end-to-end governance processes related to contracts and Statements of Work (SOWs) managementDrive governance compliance by ensuring accurate and complete data within internal systemsLead Governance Metric Reporting, including preparing insights for Daily Standups, analyzing trends, and proactively flagging risks with recommendationsOversee process improvement initiatives by identifying gaps, implementing improvements, and driving adoption and enforcementStrengthen documentation and support process improvement by addressing key process and documentation gapsSupport Governance Deal Reviews through analysis of contracts and Statements of Work (SOWs) to ensure alignment with governance standardsCoordinate across Subscriber Success, Finance, and other cross-functional stakeholders to ensure alignment and executionIndependently escalate risks and issues to appropriate stakeholders based on process requirementsServe as system administrator for digitized governance workflows, including maintaining data integrity,



and ensuring effective process execution within internal platformsOperate and leverage AI tools and internal systems to enhance efficiency, reporting, and process executionRequirementsBachelor's degree (B.A./B.S.) in Business Administration, Finance, Operations, or a related field2–4 years of experience in governance, operational controls, process coordination, or related functions (adaptable based on demonstrated capability)Proficient English skills, oral and written (C1)Familiarity with reviewing and interpreting contracts and Statements of Work (SOWs)Strong ability to track workstreams, manage ownership, and drive items to completionExperience with process documentation, improvement, and implementationExperience serving as a system administrator or owner of digitized workflows, including maintaining data integrity, managing configurations, and supporting process execution within internal platformsProficiency in preparing structured reports, summaries, and governance documentationExperience working within systems or platforms to manage operational and governance data#J-*****-Ljbffr

📌 Governance, Operations Manager (Aguascalientes)
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📍 Aguascalientes