About Scalepex
Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin, and Walgreens.
Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth.
Role Overview
As a ServiceNow Developer at Scalepex, you will play a pivotal role in designing, developing, and implementing ServiceNow solutions that align with our clients' business objectives.
You will collaborate with cross‐functional teams to deliver high‐quality, scalable, and maintainable solutions in a fully remote environment.
Key Responsibilities
Design & Development: Customize and configure ServiceNow applications and modules, including Incident, Problem, Change, Knowledge, and Service Catalog.
Integration: Develop and maintain integrations between ServiceNow and other systems using REST/SOAP APIs.
Workflow Automation: Create and manage workflows, business rules, UI policies, and client scripts to automate processes.
Testing & Deployment: Conduct unit testing and support system testing and deployment activities.
Documentation: Maintain comprehensive documentation for configurations,



customizations, and processes.
Collaboration: Work closely with stakeholders to gather requirements and provide technical solutions.
Requirements
Qualifications
Experience: Minimum of 3 years of hands‐on experience as a ServiceNow Developer.
Technical Skills:
Proficient in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting languages.
Experience with ServiceNow modules such as ITSM, ITOM, and CMDB.
Familiarity with ServiceNow IntegrationHub and Flow Designer.
Certifications: ServiceNow Certified System Administrator (CSA) is required; additional certifications are a plus.
Soft Skills:
Strong problem‐solving and analytical skills.
Excellent communication skills in English.
Ability to work independently in a remote setting.
Preferred Qualifications
Experience with Agile/Scrum methodologies.
Familiarity with ITIL processes and best practices.
Knowledge of ServiceNow Performance Analytics and Reporting.
Experience in developing custom applications on the ServiceNow platform.
Benefits
Contractor scheme.
100% remote.
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📌 Servicenow Developer (Remote – Mexico Only) (México)
🏢 Scalepex
📍 México