03 ago
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BlackLine
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México
BlackLine is seeking a highly analytical Business Analyst to join our Customer Experience team in Mexico City. You will support the Voice of the Customer program, converting data into actionable insights to improve our customer journey using Qualtrics XM, Medallia, and other analytics tools.
You will develop dashboards, report on CSAT/NPS metrics, and collaborate with cross-functional stakeholders to drive CX initiatives globally.
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📌 Customer Experience Analyst: VOC & Data Insights (México)
🏢 BlackLine
📍 México