- Experience: 8-12 years in ServiceNow, with at least 5 years in a techno-functional or architectural role.
- Should understand Architecture, Database and design and develop new requirement.
- Integration technologies: REST, SOAP, MID Server, APIs, ETL methods.Lead end-to-end functional and technical design for ServiceNow modules like ITSM, CSM, FSM, CMDB, ITOM, SecOps, HRSD, and ITAM.
- Conduct stakeholder workshops and translate business requirements into solution blueprints, user stories, acceptance criteria, Visio/architecture diagrams, and functional specs.
- Architect and implement robust integrations (REST, SOAP, MID Server, Integration Hub) with third-party systems like LDAP, AD, SAP, Workday, using APIs and ETL.
- Establish governance frameworks, best practices, coding standards, and Design Authority processes to enforce architectural integrity and platform scalability.
- Provide technical leadership through design reviews, code reviews, mentoring developers and administrators, and ensuring adherence to standards.
- Oversee application of product enhancements, version upgrades, platform performance tuning, and compliance/security frameworks.

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📌 ServiceNow Techno-Functional Architect- Remote in Mexico (México)
🏢 The Dignify Solutions
📍 México