ResponsibilitiesBe the primary HR contact for the Global Business Services organizationLead the People and Culture agenda for IT, Finance, GBS, HR, and Product StewardshipCollaborate with COEs, Payroll, PPSC, Global HR Services, and HRBPs to implement global strategies locallyProvide on-site advisory support to team members on change management, organizational design, employee relations, and workforce effectivenessCoordinate end-to-end talent processes (attraction, onboarding, performance, development, engagement, retention, and internal mobility)Analyze people metrics (e.G., attrition, absenteeism, time to fill, performance, ER/LR)Deliver strategic and preventive guidance on workforce planning, market practices, and organizational optimizationGuide communication between global functional HRBPs and local functional leadersDesign and implement local talent development and retention programsPromote employee engagement, diversity, and inclusion projectsEnsure compliance with local labor legislation,



internal regulations, and integral HR policiesRequirementsBachelor's or Engineering degree required5+ years of HR experience, including 3+ years in coordination or leadership rolesExperience in GBS, multinational, and matrixed environmentsBackground in HR operations and service delivery (talent acquisition, compensation, payroll, ER, and performance)Advanced English proficiencyWorking knowledge of Mexican Federal Labor Law (LFT) in corporate settingsPeople leadership, process improvement, risk management in a GBS environmentSkillsTalent DevelopmentPerformance ManagementWorkforce PlanningEmployee RelationsOrganizational DesignData AnalysisProcess ImprovementRetention StrategiesOnboardingEngagementCollaborationCommunicationAdvisory SupportDiversity PromotionEmployee Engagement#J-*****-Ljbffr

📌 Hr Business Services Site Manager, Gbs (Santiago de Querétaro)
🏢 Jobtailor
📍 Santiago de Querétaro